Shipping and delivery
Our shipping service providers are Deutsche Post and DHL. We deliver to Germany, to other European countries and to Switzerland. There is no minimum order value for an order in our online shop. Shipping fees apply once per order (only outside DE). Attention: For shipping outside the EU, customs fees may apply. For delivery requests outside of the above country groups, you can send an inquiry by email to firstname.lastname@example.org or via the contact form.
We deliver to the following countries:
Germany, Europe, Switzerland
Standard shipping for deliveries within Germany
The delivery time within Germany is 2-4 working days. Within Germany, shipping is free.
Standard shipping for deliveries within the EU
Standard shipping for deliveries within the EU The delivery time within the EU is 3-8 working days. Shipping: Up to 0,5 kg - 2,50 € | > 0,5 kg to 1,0 kg - 5,00 € | > 1.0 kg to 2.0 kg - 7.00 € | > 2.0 kg - 10.00 €
Standard shipping for deliveries to Switzerland
The delivery time within Switzerland is 3-8 working days. Shipping: Up to 0,5 kg - 2,50 € | > 0,5 kg to 1,0 kg - 5,00 € | > 1.0 kg to 2.0 kg - 7.00 € | > 2.0 kg - 10.00 €
Transport damage, loss or defects
If you are not satisfied with anything you can always contact us, we will be happy to help you and find a suitable and fast solution for you. For DHL parcels: Please accept only undamaged parcels, otherwise you will tacitly confirm the correct receipt of the transport service. Delivered goods must be inspected immediately after receipt for defects or transport damage and any defects must be made immediately and in writing (within 7 days by letter, fax or e-mail), otherwise the goods are considered accepted.